This Privacy Policy describes how Stickbase (the “Site” or “we”)
collects, uses, and discloses your Personal Information when you visit or make
a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about
your device, your interaction with the Site, and information necessary to
process your purchases. We may also collect additional information if you
contact us for customer support. In this Privacy Policy, we refer to any
information that can uniquely identify an individual (including the information
below) as “Personal Information”. See the list below for more information about
what Personal Information we collect and why.
Device
information
Customer
support information
Sharing Personal information
We share your Personal Information with service providers to
help us provide our services and fulfil our contracts with you, as described
above. For example:
Behavioural Advertising
As described above, we use your Personal Information to provide
you with targeted advertisements or marketing communications we believe may be
of interest to you. For example:
For more information about how targeted advertising works, you
can visit the Network Advertising Initiative’s (“NAI”) educational page
at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by
visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you,
which includes: offering products for sale, processing payments, shipping and fulfilment
of your order, and keeping you up to date on new products, services, and
offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if
you are a resident of the European Economic Area (“EEA”), we process your
personal information under the following lawful bases:
Retention
When you place an order through the Site, we will retain your
Personal Information for our records unless and until you ask us to erase this
information. For more information on your right of erasure, please see the ‘Your
rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object
to processing based solely on automated decision-making (which includes
profiling), when that decision-making has a legal effect on you or otherwise
significantly affects you.
We do not engage in fully automated decision-making that
has a legal or otherwise significant effect using customer data.
Our processors use limited automated decision-making to prevent
fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making
include:
Your rights
GDPR
If you are a resident of the EEA, you have the right to access
the Personal Information we hold about you, to port it to a new service, and to
ask that your Personal Information be corrected, updated, or erased. If you
would like to exercise these rights, please contact us through the contact
information below.
Your Personal Information will be initially processed in the UK
and then will be transferred outside of Europe for storage and further
processing, including to Canada and the United States.
Cookies
A cookie is a small amount of information that’s downloaded to
your computer or device when you visit our Site. We use a number of different
cookies, including functional, performance, advertising, and social media or
content cookies. Cookies make your browsing experience better by allowing the
website to remember your actions and preferences (such as login and region
selection). This means you don’t have to re-enter this information each time
you return to the site or browse from one page to another. Cookies also provide
information on how people use the website, for instance whether it’s their
first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or
mobile device depends on whether it is a “persistent” or “session” cookie.
Session cookies last until you stop browsing and persistent cookies last until
they expire or are deleted. Most of the cookies we use are persistent and will
expire between 30 minutes and two years from the date they are downloaded to
your device.
You can control and manage cookies in various ways. Please keep
in mind that removing or blocking cookies can negatively impact your user
experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose
whether or not to accept cookies through your browser controls, often found in
your browser’s “Tools” or “Preferences” menu. For more information on how to
modify your browser settings or how to block, manage or filter cookies can be
found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not
completely prevent how we share information with third parties such as our
advertising partners. To exercise your rights or opt-out of certain uses of
your information by these parties, please follow the instructions in the “Behavioural
Advertising” section above.
Do Not Track
Please note that because there is no consistent industry
understanding of how to respond to “Do Not Track” signals, we do not alter our
data collection and usage practices when we detect such a signal from your
browser.
Changes
We may update this Privacy Policy from time to time in order to
reflect, for example, changes to our practices or for other operational, legal,
or regulatory reasons.
Contact
For more information about our privacy practices, if you have
questions, or if you would like to make a complaint, please contact us by
e-mail at support@stickbase.com or by mail using the details provided below:
STICKBASE LTD, Unit 16B, Walker Way, Thornbury BS35 3US, United
Kingdom
If you are not satisfied with our
response to your complaint, you have the right to lodge your complaint with the
relevant data protection authority. You can contact your local data protection
authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/]
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